Shipping policy
We offer worldwide delivery to most countries and regions. All orders are carefully prepared, packed, and shipped with attention to quality and protection.
Due to the high order volume during our Mid-Year Archive Sale, some orders may require additional handling time before dispatch. Our team is working carefully to process each order in the order it was received.
Processing Time
Orders are usually processed within 1–3 business days after payment has been successfully confirmed.
During promotional periods, archive sales, or other high-demand events, processing may take slightly longer than usual. Each order is checked, verified, and packed carefully to ensure the items are prepared correctly before shipment.
Estimated Delivery Time
Standard delivery usually takes approximately 7–15 business days after dispatch, depending on the destination country or region.
Delivery times may vary due to factors outside our control, including customs clearance, high parcel volume, local courier delays, public holidays, weather conditions, or other logistics circumstances.
Delivery Worldwide
We provide worldwide shipping where available. Delivery availability may vary depending on the destination, local courier coverage, and regional shipping restrictions.
Please make sure that your shipping address is complete and accurate before placing your order. We are not responsible for delays caused by incorrect or incomplete address information.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email with tracking details, when available.
Please allow some time for the tracking information to update after the parcel has been dispatched.
Shipping Delays
During our Mid-Year Archive Sale, order volume may be higher than usual. While we do our best to process and ship orders as quickly as possible, slight delays may occur.
We appreciate your patience and understanding while our team works to prepare every order carefully and deliver it safely.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, or import fees depending on the destination country or region. These charges are determined by local customs authorities and are the responsibility of the customer where applicable.
Customs processing may also affect the final delivery time. We recommend checking your local customs regulations before placing an order.
Lost or Delayed Packages
If your package appears to be significantly delayed, please contact our customer service team with your order number and tracking information. We will do our best to assist you and help check the status of your shipment.
Please note that delivery times are estimates only and cannot be fully guaranteed once the package has been handed over to the shipping carrier.